AMP MENTAL HEALTH – MIAMI, FL
Privacy Policy
AMP Mental Health
Effective Date: January, 2026
1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you should not use this website.
2. About AMP Mental Health
AMP Mental Health provides outpatient psychiatric and psychotherapy services through both in-person visits and telehealth platforms. This website is intended for informational and administrative purposes only and does not provide medical advice.
3. No Medical Advice
Content on this website is not a substitute for professional medical advice, diagnosis, or treatment. Always seek guidance from a qualified healthcare provider.
If you are experiencing an emergency, call 911 or go to the nearest emergency room.
PRIVACY POLICY
4. Information We Collect
A. Personal Information
- Name, phone number, email, address
- Date of birth and demographic information
- Insurance and billing details
B. Protected Health Information (PHI)
As a healthcare provider, AMP collects Protected Health Information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), including:
- Medical and psychiatric history
- Diagnoses and treatment plans
- Clinical documentation and communications
C. Website and Technical Data
- IP address, browser type, and device information
- Website usage and analytics data
- Cookies and tracking technologies
D. Telehealth Data
When receiving services via telehealth, we may collect:
- Audio, video, and session-related information
- Communication logs and connection data
- Information transmitted through secure telehealth platforms
5. How We Use Information
We use information for:
- Treatment, payment, and healthcare operations
- Appointment scheduling and communication
- Telehealth service delivery
- Billing and insurance processing
- Website functionality and improvement
- Legal and regulatory compliance
6. How We Share Information
We do not sell your personal or health information. We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.
We may share information with:
- Healthcare providers involved in your care
- Insurance companies and billing entities
- HIPAA-compliant vendors (e.g., EHR systems, telehealth platforms, communication tools)
- Authorities when required by law or to prevent harm
All disclosures follow the “minimum necessary” standard where applicable.
7. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
- Secure electronic health record and telehealth systems
- Role-based access controls
- Staff training and confidentiality requirements
- Encryption where applicable
No system is completely secure, and transmission of information is at your own risk.
8. Your Rights
You have the right to:
- Access and request copies of your records
- Request corrections or restrictions
- Request confidential communications
- File a complaint without retaliation
9. SMS Terms of Service
Patients who choose to receive SMS from AMP Mental Health may receive texts about appointments, scheduling, intake forms, and billing. Message frequency varies. Message and data rates may apply. Reply STOP or CANCEL to opt out at any time. Reply HELP for assistance, or call us at 305-204-9355. Consent to receive texts is optional. See our Privacy Policy and SMS Terms of Service on this page: https://ampmentalhealth.com/privacy-policy/.
10. Cookies and Tracking
We use cookies to improve website performance and user experience. You may disable cookies through your browser settings.
11. Third-Party Links
We are not responsible for the privacy practices of third-party websites.
12. Retention and Compliance
Information is retained in accordance with federal and Florida laws. In the event of a breach of unsecured PHI, notification will be provided as required under HIPAA.
TERMS OF USE
13. Website Use
You agree to use this website only for lawful purposes. You may not:
- Violate laws or regulations
- Attempt unauthorized access
- Interfere with website operations
14. Intellectual Property
All website content is the property of AMP Mental Health and may not be used without permission.
15. Communications Disclaimer
Submitting forms or contacting AMP does not establish a provider-patient relationship.
Electronic communications may not be fully secure.
16. Telehealth Disclaimer
Telehealth services are provided through secure platforms; however:
- There are inherent risks to electronic communication
- Technical issues may impact session quality
- Patients are responsible for ensuring a private and secure environment on their end
By participating in telehealth services, you acknowledge and accept these risks.
17. AI and Chatbot Disclosure
AMP Mental Health may utilize AI-powered tools, including an AI receptionist or chatbot, to assist with:
- Call handling and message intake
- Appointment scheduling and basic inquiries
- Routing requests to appropriate staff
These tools are designed to support administrative functions only and do not provide clinical advice or replace licensed healthcare professionals.
Information shared through AI tools may be recorded and used to facilitate communication and improve services. Sensitive health information should be shared only through secure, designated channels.
18. Limitation of Liability
AMP Mental Health is not liable for any damages arising from the use or inability to use this website or related services.
19. Indemnification
You agree to indemnify and hold AMP Mental Health harmless from any claims arising from your use of this website or violation of these terms.
20. Modifications
AMP reserves the right to update this page at any time. Changes are effective upon posting.
21. Governing Law
These Terms are governed by the laws of the State of Florida.
